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Who do I contact for bus stop maintenance?
Who do I contact if I want a City street tree planted or maintained?
Who do I contact for curb painting and/or repair?
Who do I contact for graffiti removal?
Who do I contact when I'm having problems with my storm drain?
How do I keep falling leaves from clogging my storm drain?
Who do I contact for ANY kind of street maintenance?
What do I do if I have bees swarming on my property?
Can I conduct a business out of my home?
Where do I get a fictitious business name?
Are there specific types of trees that are protected from removal?
Where can I research a patent?
Where do I get a permit to advertise with handbills, leaflets, or door-to-door solicitation?
Where do I get a Federal Tax Identification Number?
Where do I get a license to sell alcoholic beverages?
Where do I get a fictitious business name?
Where do I apply for a business license?
Is it a code violation to have a home business?
Are there specific days and times that construction can occur?
Is there a weed abatement program in Cupertino?
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Q: Who do I contact for bus stop maintenance?
A:

For graffiti removal on bus stops go to Santa Clara Valley Transportation Authority (SCVTA), or contact SCVTA at 408.321.7054.

Trash cans at bus stops are normally emptied once per week. If a bus stop trash can is overflowing and needs emptying, go to SCVTA (see link above), or contact SCVTA at 408.321.7054.

For pavement repairs or potholes, contact the Street Department at 408.777.3275.

Q: Who do I contact if I want a City street tree planted or maintained?
A:

The City maintains a City Street Tree on the frontage of all single-family residential properties. Call 408.777.3343 for information. For requests to plant trees in the front yard of residential public right-of-way, contact the Tree Department at 408.777.3343.

Sidewalk, curb, and gutter repair work requests contact the Street Department at 408.777.3353.

Trimming, spraying, root pruning, brace and cable work on City trees contact the Tree Department at 408.777.3343.

Q: Who do I contact for curb painting and/or repair?
A:

For Curb Painting, contact the Public Works Engineering Department at 408.777.3354.

For Curb Repair, contact the Street Department at 408.777.3353.

For City Street Maintenance, contact the Street Department at 408.777.3275.

For alive or dead Animals on City Streets go to the San Jose Animal Care & Service (SJACS), or contact SJACS at 408.578.7297.

For dead Animals on Freeways and on-ramps go to CalTrans, or contact CalTrans at 408.436.0930.

Q: Who do I contact for graffiti removal?
A:

For graffiti removal from public properties, contact the Street Department at 408.777.3275. The City's Street Department has conducted a successful graffiti abatement and removal program since the 1990’s involving public properties. For graffiti removal from private properties, contact Code Enforcement at 408.777.3182. Letters are sent to private property owners urging timely removal of graffiti as a proven graffiti abatement practice. This program has resulted in an official removal rate of approximately 95% on private properties.

To report graffiti offenders, contact the Sheriff’s Department at 408.808.4400 or call the City’s Graffiti Hotline at 408.777.3100.

Q: Who do I contact when I'm having problems with my storm drain?
A:

Storm drains flow directly to creeks and the Bay without treatment. Never pour anything into a gutter or storm drain.

Motor oil, paint products, pet wastes, and garden chemicals are washed into neighborhood Gutters and Storm Drains by rain and other runoff becoming the leading cause of water pollution in the San Francisco Bay.

Please try to keep Storm Drains clear of leaves to prevent stoppage, and flooding in the streets during the fall and winter seasons.

For illegal dumping, flooding and sand bags, contact the street department at 408.777.3275 or call service Center at 408.777.3269.

Q: How do I keep falling leaves from clogging my storm drain?
A:

Autumn is the time of year when City crews work toward keeping storm drains free of falling leaves. Leaves in street gutters can clog storm drains, which potentially cause flooding of neighborhood streets. Your help with prompt removal of fallen leaves is appreciated: potential flooding will be reduced; pollution to local creeks will be prevented; and public/environmental health will be increased.

In Santa Clara Valley, storm drains flow directly to local creeks and into the Bay with no pollution treatment processing. If leaves build up in underground catch basins, a poisonous gas (hydrogen sulfide) can occur. This can deplete the oxygen in creeks and streams, where fish live, and can be dangerous to City workers during their efforts to unclog storm drains. Help keep Cupertino cleaner and safer by not allowing leaves to blow down the gutter and into storm drains. Keep an eye on your neighborhood catch basin. If it is clogging with leaves, clear it with a broom or call the Street Department at 408.777.3275 or Service Center at 408.777.3269.

Please do not blow or rake leaves from your yard into the street! Place leaves with your other Clean Green yard wastes in your green cart or start a composting pile. To learn more about composting, contact the County Home Composting Education Program at 408.918.4640. 

Q: Who do I contact for ANY kind of street maintenance?
A:

For Abandoned Vehicles, contact Code Enforcement at 408.777.3182.

For Animals - Alive or Dead on City Streets, go to the San Jose Animal Care and Service  at 408.794.PAWS (7297).

For Animals - Alive on Freeways and on-ramps, contact the California Highway Patrol at 408.467.5400.

For Animals - Dead on Freeways and on-ramps go to CalTrans, or contact CalTrans at 408.436.0930.

For City Street maintenance, contact the Street Department at 408.777.3275 or 409.777.3269.

For Curb Painting, contact the Public Works Engineering Department at 408.777.3354.

For Curb Repair, contact the Street Department at 408.777.3353. 

For Debris in City streets, contact the Street Department at 408.777.3275 or 408.777.3269.

For Freeway maintenance problems go to CalTrans, or contact CalTrans at 408.436.0930.

For Frequently Asked Questions about Street maintenance, go to Street Department FAQs & Tips.

For Gutter Repair, contact the Street Department at 408.777.3353.

For Obstructions to sidewalks, street signs or traffic visibility, contact the Street Department at 408.777.3275 or 408.777.3269.

For Potholes, contact the Street Department at 408.777.3344 or 408.777.3269.

For Sidewalk repair, contact the Street Department at 408.777.3353.

For Spills involving Hazardous Materials, Santa Clara County Fire Department by dialing 9-1-1.

For Spills involving non-Hazardous Materials (liquids and/or solids), contact the Service Center at 408.777.3269. After "normal" office hours and weekends, please call Santa Clara County Communications at 408.299.2507.

For Street Closures, contact Public Works Engineering Department at 408.777.3354.

For Street Lane Lines, contact the Street Department at 408.777.3342.

For Street Light Repairs, contact the Street Light Department at 408.777.3342 or call the Service Center at 408.777.3269.

For Street Signs damaged, missing, or obstructed, contact the Street Department at 408.777.3275 or 408.777.3269.

For Street Surface repair and/or maintenance, contact the Street Department at 408.777.3275 or 408.777.3269.

For Traffic Signal questions, complaints, damage, and vehicle/bicycle detection - contact the Public Works Engineering Department at 408.777.3354.

Q: What do I do if I have bees swarming on my property?
A:

For advice only: Go to Santa Clara County Vector Control District (SCCVCD), or contact SCCVCD at 408.792.5010.

For removal: The City recommends looking in a telephone book under "Bee Removal" and contact someone listed there.

For bees in a City street tree, contact the Tree Department at 408.777.3343.

For bees in a City park, contact the Grounds Department at 408.777.3270.

Q: Can I conduct a business out of my home?
A:
Home-based businesses are permitted in some zones of the city. Please contact the City of Cupertino Community Development Department, 408.777.3308, for detailed information.
Q: Where do I get a fictitious business name?
A:
For fictitious business name, contact the Santa Clara County Clerk's Office at 70 W. Hedding Street, Room 103, San Jose, or call 408.299.2968.
Q: Are there specific types of trees that are protected from removal?
A:
Yes, there is a tree protection code that regulates the removal and pruning of various types of trees.  Generally, these trees are considered heritage and/or specimen oak trees; however, there are other trees that are also protected.  It is recommended that prior to removal or pruning, you contact the Planning Division at .408.777.3308, to inquire on the particular tree and circumstances concerning the removal or maintenance of the tree.
Q: Where can I research a patent?
A:
Visit the Patent Library located at 665 W. Olive Avenue, Sunnyvale, 408.730.7300 to research a patent.
Q: Where do I get a permit to advertise with handbills, leaflets, or door-to-door solicitation?
A:
Contact City of Cupertino, Code Enforcement Office, 10300 Torre Avenue,  or call 408.777.3182 to get a permit to advertise with handbills, leaflets, or door-to-door solicitation.
Q: Where do I get a Federal Tax Identification Number?
A:
Call the Internal Revenue Service at 800.829.1040 to get your Federal Tax Identification Number.
Q: Where do I get a license to sell alcoholic beverages?
A:
Call the Alcohol Beverage Control, 100 Paseo De San Antonio, San Jose, 408.277.1200 to get license to sell alcoholic beverages.
Q: Where do I get a fictitious business name?
A:
Contact the Santa Clara County Clerk's Office, 70 W. Hedding Street, Room 103, San Jose at 408.299.2968 for fictitious business name.
Q: Where do I apply for a business license?
A:
Contact the City of Cupertino Finance Department at 408.777.3221. You may also download a business license application by going to Resources for Business section or you may also apply online by filling up online business application.
Q: Is it a code violation to have a home business?
A:
No, in most cases home occupations are permitted.  Home occupations are regulated by the municipal code and are subject to the securing of a business license.  Generally, home occupations are permitted if they do not have an impact on the neighborhood by means of excessive noise, traffic, visual blight, etc.
Q: Are there specific days and times that construction can occur?
A:

Yes, construction generally can occur during the following days and times:

Monday through Friday, between 7:00 a.m. and 8:00 p.m.
Weekends between 9:00 a.m. and 6:00 p.m.
Holidays, prohibited unless conducted by the homeowner between 9:00 a.m. and 6:00 p.m.

The exception to the above is as follows:

Demolition, grading, street construction, and underground utility work, may not be conducted during nighttime periods and on weekends and holidays within 750 ft. of a residential area.

Q: Is there a weed abatement program in Cupertino?
A:
Yes, the Santa Clara County Fire Department administers the weed abatement program within the City of Cupertino.  If the weeds or dead vegetation are not declared a fire hazard by the fire department, the complaint may be forwarded to the Cupertino Code Enforcement Division, for further review and possible remedy under the property maintenance code. Contact them at 408.282.3145.
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