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Job Review
Permit Technician
Type: Full Time
Salary/Pay Rate: $68,230.45 - $82,934.38
Posted Date: 4/18/2017
Deadline to Apply: 5/9/2017

The City of Cupertino Invites Applications for the Position of

Permit Technician

Current Salary: $68,230.45 - $82,934.38 annually
+ CalPERS Retirement
Final Filing Date: 5:00 p.m., Tuesday, May 9, 2017   
Supplemental Application Required  

The Position

The Permit Technician assists architects, engineers, contractors and homeowners by providing routine and technical information related to the issuance of permits; provides technical information regarding routine building code requirements and ordinances; assists the public in completing applications and other required forms. This is a full-time position in the Community Development Department's Building Division, assigned to provide the public information related to building permit applications and inspection services. It is distinguished from the Building Inspector classification by the absence of field inspection duties for building code enforcement which requires a broader and higher degree of knowledge in building code regulations, and the absence of more complex plan checks of residential and commercial buildings for structural compliance to code, ordinances and accepted engineering practices. Receives general supervision from the Permit Center Manager or the Chief Building Official and may receive technical and functional supervision from the Senior Building Inspector or Deputy Building Official. No supervision is exercised in this position.


Duties may include, but are not limited to: 

  • Provide information at the counter, by telephone and through correspondence in response to relatively routine questions regarding building ordinances and codes, building permit application process and procedures;
  • Assist the public in completing applications and other necessary forms;
  • Review applications; accept construction plans and plan documents for permit processing, and calculate fees for plan check, building, plumbing, mechanical, electrical, and other types of building permits; issue permits which require inter-departmental review or the services of Building Inspectors; 
  • review, approve and issue less complicated non-structural plan checks over the counter; 
  • administer a field inspection scheduling system; 
  • direct the public to various City departments for information necessary to apply for permits; 
  • accept construction plans for appropriate departmental personnel to check; 
  • verify workers' compensation, valid contractor license, and valid business license information has been filed with the City; sort and route permit application packages; 
  • prepare and catalog files for records management system processing; 
  • write routine reports; help maintain a variety of building and planning-related records; 
  • utilize information systems as required in the processing, filing and managing records associated with applications, permits, and other systems as required; 
  • calculate and collect permit fees; process refund requests; log and process complaints; 
  • and perform related duties as required.


    Knowledge of:
    Modern office practices and procedures; familiarity with building plans, codes, ordinances and related terminology; architectural drawing convention and what comprises a complete set of building plans; processes and procedures associated with construction permits; computer software applications including word-processing and spreadsheets; and records management practices.

    Ability to: 
    Learn quickly and apply departmental policies and procedures affecting the acceptance and review of permit applications and commonly used building codes and ordinances; understand the relationship between City zoning ordinances and building code requirements; follow verbal and written instructions; communicate effectively in both verbal and written form; establish effective working relationships with customers and department and City staff; keep accurate records;  read construction blueprints; perform accurate arithmetic calculations and use a standard calculator with speed and accuracy; operate and use a variety of modern office equipment, and computer software programs including Microsoft Office Suite; learn, retain, interpret and communicate technical and complex information, terminology, policies and procedures; work with various cultural and ethnic groups in a tactful and effective manner; maintain composure under difficult circumstances; provide support and leadership to city department staff; manage project demands, priorities, costs, and time lines to meet service requirements; on a continuous basis, sit at a desk for long periods of time; intermittently twist and reach office equipment; stand, bend, squat, kneel or twist while using/clearing copy equipment or retrieving/returning files; lift or carry weight of 25 pounds or less; and communicate views and concerns of the public, city employees, and representatives of other agencies to the Chief Building Official and Assistant City Manager.

        Experience and Education: High school diploma or equivalent is required. An Associate degree or completion of technical courses in building codes or inspection principles or techniques is desirable. Three (3) years of office/clerical experience involving frequent public contact is required. Experience working in a building, planning or engineering department and explaining procedures and regulations is highly desirable.

        License or Certificate: Possession of, or ability to obtain, a California driver's license. ICC Permit Technician Certification is highly desirable. ICC Permit Technician Certification is required within the first full year of employment with the City in this position.

        Physical Demands Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone.  This is primarily a sedentary office classification although standing and walking between work areas is required.  Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment.  Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.  Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

        Environmental Elements: Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with members of the public or with staff under stressful conditions while interpreting and enforcing departmental policies and procedures.

          The Selection Procedure
          Applicants must complete an official City of Cupertino application and supplemental application and return it to Human Resources or apply online at Final Filing Date: Tuesday, May 9, 2017 at 5:00 p.m. Failure to complete the supplemental application will disqualify the applicant from the recruitment process. Applications will be screened according to the qualifications outlined in this job announcement. Applicants possessing the most desirable qualifications will be invited to continue in the selection process, which may include a written examination and/or panel interview. An eligible list will be established as a result of this process and will remain in effect for 3 months from the date established. The City of Cupertino is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religion, color, sex (including gender and pregnancy), sexual orientation (including heterosexuality, homosexuality, and bisexuality), national origin, ancestry, citizenship status, uniformed service member status, marital status, age, medical condition, genetic characteristics, and physical or mental disability. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Cupertino Human Resources upon submittal of application. Documentation of the need for accommodation must accompany the request. 

          About the City
          The City of Cupertino (population 60,000) is located against the foothills of the Santa Cruz Mountains at the west end of the world famous Silicon Valley. Rich in diversity, Cupertino is committed to becoming a model multicultural community for the 21st century. With one of the most diverse, technologically savvy, and nonpartisan populations in Northern California, Cupertino is quickly becoming a city that people like to talk about. Corporate headquarters blend with tree-shrouded residential neighborhoods that climb into the foothills of the Santa Cruz Mountain range. This is the backdrop for living and working in Cupertino, California. Cupertino is home to many well-known high-tech companies like Apple, and offers a dynamic and exciting business climate. Winner of numerous state and national awards for excellence, Cupertino public schools are widely acknowledged to be models of quality instruction. Cupertino is also home to De Anza College, recently named the best community college in California. Quality schools and proximity to high-tech jobs and beautiful open spaces make Cupertino a desirable location for a highly educated and culturally diverse population.

          Employee Benefits
          Excellent supplemental Benefit package includes:

          • CalPERS Retirement:
            • New employees to Cupertino hired after 12/29/12 with prior CalPERS (or reciprocal agency) service– 2.0% @ 60, City pays .75% of employee contribution and employee pays remaining 6.25%.
            • New employees with no prior CalPERS service or a break in CalPERS service of 6 months or more -– 2.0% @ 62 employee required by law to pay 50% of the Normal Cost which currently equates to 6.25%.
          • Choice of health insurance, portion of premium paid by the City, and fully or partially paid premium for employee, depending on plan.
          • Fully paid life and long-term disability insurance.
          • Fully paid dental insurance and partially paid vision insurance.
          • Fully paid Employee Assistance Program.
          • Educational reimbursement up to $1,350 for approved coursework.
          • 12 holidays plus 20 hours of floating holidays annually; 8 hours of sick leave per month; 10 to 24 days of vacation annually; 40 hours of administrative leave annually.
          • Cupertino Sports Center membership and $400 credit which can be used to pay for recreation activities and programs.

          Employment Information
          City employment applications may be obtained from the City of Cupertino Human Resources, 10300 Torre Ave., Cupertino, CA, by calling 408.777.3227, or by visiting our website at To apply online, visit Completed City employment applications and supporting materials must be received by the City’s Human Resources no later than the final filing date. Postmarks or late applications will not be accepted. Applications received through fax transmission by the final filing date are acceptable only on the condition that the original application is received no later than by 5 p.m. one week following the closing date. Applications must be filled out completely. Failure to list work experience or stating “See Resume” in the employment history section of the application will be considered an incomplete application and subject to rejection. Resumes may be attached separately. Appointment to this position is contingent upon passing a pre-employment physical paid for by the City, a pre-employment fingerprinted criminal history records check and the ability to provide verification of authorization to work in the United States. The City of Cupertino is AN EQUAL OPPORTUNITY EMPLOYER

          The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract

          Download Employment Application

          Apply Online Now

          Supplemental Application

          Permit Technician 
          Final Filing Date: 5:00 p.m., Tuesday May 9, 2017 

          A completed supplemental application must be submitted along with a completed City of Cupertino Employment Application to be considered for the Permit Technician position. 

          Please provide a response to each question.  Please limit your response to 2 pages total. 

          1.      Please describe your experience assigned to the public counter to answer general questions, process applications and to issue over-the-counter permits?
          2.      Please describe your background, experience and your involvement in working with an electronic permit tracking system?
          3.      Why are you interested in the Permit Technician position with the City of Cupertino?

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